Frequently Asked Questions

Find Answers to Your Questions About Streamlining Business Operations with Our ERP Solution

Start of Operify Usage

If you haven’t used Operify or similar software you will have to devote some time to digitization. The initial efforts will be quite sufficient, and you will not immediately form a habit of keeping stock and financials in order. However, in a month you’ll get used to Operify, and daily operations will turn into a habitual business routine that saves you time and money eventually. Also, if you are not ready to transfer everything to Operify, you can fix the transition point — transfer the number of products & money available and make all the following operations in Operify hereafter.

First of all, you have to learn how to use Operify. Our expert will onboard you, and help at the start. Then you can contact the support team — they reply within 2–3 working hours. As soon as you get used to Operify interface, you can show your employees how to conduct basic operations. We also recommend reading articles at our Help Centre and watching video tutorials on YouTube.

Firstly, we have an API that can help you with customization. Secondly, you can make unique print templates with necessary columns & fields, and thermal labels with your own design. Thirdly, you can use workflows to set particular processes. However, we don’t provide niche customizations. Our solution is quite universal & simple, it’s suitable for almost any small and medium-sized business.

As to your application, you can use our API. Also, we have an integration with Shopify. Unfortunately, Tally or marketplace integrations are not supported for now, but highly demanded integrations are in our roadmap.

If default reports don’t meet your requirements, you can customize them using Excel on your own or with the help of our support team. They will do it within 7 working days.

It’s true that every software has its pros and cons. No solution can be 100% suitable for every customer. That’s why you have a variety of choices, and we respect that. The core factors you should consider are stability, speed of work with multiple operations and a large volume of products transactions, price, user-friendly interface, and flexibility. However, our product managers It specialists work hard to develop Operify: add new features, and improve those that already exist. You can see the history and the frequency of our updates.

Pricing

We recommend that you start with a free 14-day trial (no credit card is needed) and then purchase a monthly plan. This time will be enough to decide whether Operify is right for you. If so, you can buy a yearly plan. Also, in case of the annual payment, we can make a refund upon your request during the first month.

You can purchase a yearly plan — that can help you save up to 25%.

The number of transactions, items, and counterparties will be limited to 500. Data storage volume will be limited to 50 MB. Only 1 user (the administrator of the account) will have access to the account. Some options will also be disabled. You can see the detailed info on the pricing page.

Problem Solving

Your progress is saved in the cloud, so you won’t lose any transactions. And when the internet connection is restored, you’ll be able to continue. Unfortunately, we don’t have a desktop solution, Operify is a cloud-based solution.

During the first three months, you can talk to your personal manager who can help you solve the problems as soon as possible. You can also reach our support team.